Job Title:
Clerk/Receptionist
Department:
DFMC/HCCRHC
Job
Summary:
Maintains
all department functions including: billing, scheduling, maintaining medical
records, establishing procedures and all clerical support. OSHA Bloodborne
Pathogens Class I.
Job
Qualifications:
Education:
High
School graduate or equivalent
Personal Job-Related Skills:
Working
knowledge of customer service, calculator, fax machine and copiers. Familiar
with operating computers and knowledge of general clerical duties.
Physical and Mental Requirements:
Duties
of the position require intermittent walking, sitting, and standing. Some
bending, stooping and reaching is required with the lifting of items up to a
weight of 40 pounds
Essential
Duties and Responsibilities:
=
Document all patient
contact.
=
Call Junior
Administrative Assistant by 7:00 a.m. if unable to report to work.
=
Maintain records of
clinic charges, revenue and expenses, reporting them daily to the billing area of the clinic.
=
Process check
requests to pay all bills in a timely fashion, including payroll.
=
Maintain communication
with medical staff and clinic director.
=
Greet and register
patients as they enter the clinic.
=
Answer telephones,
make appointments and route other calls, documenting all messages.
=
Assemble an accurate
and complete medical chart for new patients and update charts of established
patients; ensure all necessary information is included in the chart.
=
Gain copies of insurance cards, drivers’ licenses, etc.
=
Get signatures of
consent for treatment, insurance, HIPAA.
=
Pull and re-file
medical charts as needed; copy and mail any records requested.
=
Maintain area and
equipment; make copies of forms as needed.
=
Miscellaneous office
duties, including filing and copying.
=
Collect in-office
and credit card payments; provide receipts.
=
Enter patient
information and financial transactions in billing and reports.
=
Balance daily
transactions and prepare superbills and money for the billing department.
=
Keep the lobby and
reception area neat and orderly.
=
Any other duties as
needed.
Other Significant
Requirements:
=
Maintains
confidentiality while working with confidential matters on a daily basis.
=
Presents
strong public relations skills.
= Maintains a
courteous, mature, and friendly disposition at all times.
=
Keeps abreast of
changes in policies and laws regarding billing.
=
Follows
safety guidelines and policies for DHCHD
=
Any
other assignments as assigned
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